Consistent Therapy attendance is the only way for our children to progress on their goals and achieve success. We are committed to ensuring your children receive the quality of care and consistency they deserve and require. We want to ensure all children have access to quality therapy. Frequent missed appointments not only limit your child’s success but also limits others’ access to quality consistent therapy. For those reasons, we have developed our attendance agreement for our families attending Dream Big Pediatric Therapies. Our attendance policy is below:

• All families are allowed to miss 2 sessions in an 8 week span and still remain on the permanent recurring schedule. Exceptions can be made with office manager directly
  • Failure to comply will result in removal from the permanent schedule and placed on a flexible schedule. All frequency recommendations from the current IFSP (if TEIS) will be accommodated to the best of our ability, but permanent time slots will not be provided
• If a family has a “no show” (missed appointment without any notice) for two consecutive weeks in a row they will be removed from the permanent schedule.
• If moved to a Flexible schedule from a permanent schedule, there will need to be 5 consistent and consecutive completed make up sessions in order to be put back onto a permanent schedule.
  • If on the Flexible Schedule and a session needs to be cancelled, the family has until the end of next week to complete the session to remain on the Flexible schedule. Failure to comply will result in removal from the Flexible schedule.
• If moved from the flexible schedule, a family will be put on “same day scheduling” that allows a family to schedule appointments by calling that same day. There will need to be 5 consistent and consecutive completed make up sessions in order to be put back onto a flexible or permanent schedule.

We understand schedules can be busy and we want to support all families, children, and schedules. If a family prefers or is unable to commit to a weekly recurring schedule, Dream Big is more than willing to begin a Flexible Schedule in which the parent and office will schedule sessions at the beginning of the week for the following month or Same Day Scheduling in which the family can schedule an appointment for their preferred discipline that day.

You can reference our attendance policy at any time on our website, our email signatures, in our lobby or in your intake paperwork.